LAST UPDATE: November 17, 2024. 

Café Casquet, a legal entity governed by private law, headquartered at Rua Vitório Zambon, number 36, registered with the CNPJ/MF under number 58.203. 230/0001-38 (“Merchant”) takes your privacy seriously and ensures the security and data protection of all its customers, partners, suppliers and users (“Users” or “you”) of the website “cafecasquet.lojavirtualnuvem.com.br” and any other website, Store, application operated by the Merchant (herein referred to simply as the “Store”).

This Privacy Policy (“Privacy Policy”) is intended to inform you about how we use and disclose information collected from your visits to our Store and from messages we exchange with you (“Communications”). This Privacy Policy applies only to information collected through the Store.

BY ACCESSING THE STORE, SENDING COMMUNICATIONS OR PROVIDING ANY TYPE OF PERSONAL DATA, YOU DECLARE THAT YOU ARE AWARE OF THE TERMS SET FORTH HEREIN AND AGREE TO THE PRIVACY POLICY, WHICH DESCRIBES THE PURPOSES AND FORMS OF TREATMENT OF YOUR PERSONAL DATA THAT YOU MAKE AVAILABLE IN THE STORE.

This Privacy Policy provides an overview of our privacy practices and the choices you can make, as well as rights you can exercise in relation to Personal Data processed by us. If you have any questions about our use of Personal Data, please contact Breno Casquet +55 (11) 99518-8073.

In addition, the Privacy Policy does not apply to any third-party applications, products, services, website or social media features that may be offered or accessed through the Store. Accessing these links will cause you to leave the Store and may result in the collection or sharing of information about you by third parties. We do not control, endorse or make any representations about these third-party sites or their privacy practices, which may differ from ours. We recommend that you review the privacy policy of any website with which you interact before permitting the collection and use of your Personal Data.

If you send us Personal Data relating to other individuals, you represent that you are competent to do so and that you have obtained the necessary consent to authorize the use of such information under the terms of this Privacy Policy.

 

Definitions

For the purposes of this Privacy Policy.

“Personal Data” means any information that directly or indirectly identifies or can identify a natural person, such as name, CPF, date of birth, IP address, among others;

“Sensitive Personal Data” means any information that reveals, in relation to a natural person, racial or ethnic origin, religious convictions, political opinions, membership of a trade union or religious, philosophical or political organization, data concerning health or sex life, genetic or biometric data;

Processing of Personal Data” means any operation carried out on Personal Data, whether by automated or non-automated means, such as collection, recording, organisation, structuring, storage, adaptation or modification, retrieval, consultation, use, communication by transmission, dissemination or, where appropriate, making available, harmonisation or interconnection, limitation, erasure or destruction. Processing of Personal Data also means any other operation provided for under applicable law;

“Data Protection Laws” means all legal provisions governing the Processing of Personal Data, including, but not limited to, Law No. 13,709/18, the General Law on Personal Data Protection (“LGPD”).

Use of Personal Data

We collect and use Personal Data to manage your relationship with us and to better serve you when you purchase products and/or services from the Store by personalizing and improving your experience. Examples of how we use data:

To allow you to purchase products and/or services from the Store;

To confirm or correct information we have about you;

To send you information that we believe may be of interest to you;

To personalize your experience using the Store;

To personalize the delivery of advertising based on your interest in our Store.

To contact you using the phone number or email address you have provided to us. We may contact you in person, by voice message, through automatic dialing equipment, by text message (SMS), by email, or by any other means of communication that your device is capable of receiving, in accordance with law and for reasonable business purposes.

In addition, the Personal Data provided may also be used as we believe necessary or appropriate (a) under Data Protection Laws; (b) to comply with legal process; (c) to comply with a court order, regulatory decision, or decision of competent authorities, including authorities outside your country of residence; (d) to protect our operations; (e) to protect our rights, your privacy or safety or those of third parties; (f) to detect and prevent fraud; (g) to allow us to use available remedies or limit the damages that we may sustain; (h) in other ways permitted by law;

THE PLATFORM IS NOT INTENDED FOR PERSONS UNDER THE AGE OF EIGHTEEN (18) AND WE ASK THAT SUCH PERSONS DO NOT PROVIDE US WITH ANY PERSONAL DATA

Non-Provision of Personal Data

You are not obliged to share the Personal Data that we request from you, however, if you decide not to share it, in some cases we will not be able to provide you with full access to the Store, to some specialized functionalities or we will not be able to provide you with the necessary assistance or enable the delivery of the product or the provision of the service contracted by you.

Data collected

The general public will be able to browse the Store without having to register or send Personal Data. However, some of the Store's functionalities may depend on the registration and submission of Personal Data, such as completing the purchase/contracting of the service and/or allowing the delivery of the product/provision of the service by us.

When you contact the Store, we may collect:

Contact data. First name, last name, phone number, city, state, and email address; and

Information you submit. Information you submit through a form (questions, complaints, suggestions, criticisms, compliments, etc.).

When you browse the Store in general, we may collect:

Location data. Geolocation data when you access the Store;

Preferences. Information about your preferences and interests in relation to products/services (when you tell us what they are or when we infer them from what we know about you);

Store browsing data. Information about your visits and activities on the Store, including the content (and any ads) you view and interact with, information about the browser and device you use, your IP address, your location, the address of the website from which you arrived. Some of this information is collected using our automatic data collection tools, including cookies, web beacons, and embedded web links. For more information, please read how we use automatic data collection tools in section 7;

Anonymous or aggregated data. Anonymous survey responses or anonymized and aggregated information about Store usage. During our operations, in certain cases, we apply a de-identification or pseudonymization process to your data so that it is reasonably unlikely to identify you using this data with available technology; and

Other information we may collect. Other information that does not specifically reveal your identity or is not directly related to an individual, such as browser and device information; store usage data; and information collected through cookies, pixel tags, and other technologies.

We do not collect Sensitive Personal Data.

Sharing Personal Data with Third Parties

We may share your Personal Data

With the partner company(ies) you select or choose to send your data, queries, questions, etc., as well as with service providers or partners to manage or support certain aspects of our business operations on our behalf. These service providers or partners may be located in the United States, Argentina, Brazil, or other locations around the world, including servers for validation and production, and providers of data storage and hosting services, fraud management, customer service, sales on our behalf, order fulfillment, content customization, advertising and marketing activities (including digital and personalized advertising), and IT services, for example;

With third parties to help us manage the Store; and

With third parties in the event of a reorganization, merger, sale, joint venture, assignment, transfer or transfer of all or part of our business, assets or capital (including in connection with bankruptcy or similar proceedings).

International Data Transfers

Personal Data and other information collected by us may be transferred to, or accessed by, entities within the corporate group of associated companies around the world in accordance with this Privacy Policy.

Automatic Collection of Personal Data

When you visit the Store, it may store or retrieve information on your browser, either in the form of cookies or other similar technologies. This information may be about you, your preferences, or your device and is primarily used to make the Store work as you expect. The information does not usually directly identify you, but it can provide you with a more personalized Internet experience.

In accordance with this Privacy Policy, we and our third-party service providers may collect your Personal Data in a variety of ways, including:

Through browser or device: Certain information is collected by most browsers or automatically through Internet access devices, such as computer type, screen resolution, operating system name and version, device model and manufacturer, language, type and version of Internet browser you are using. We may use this information to ensure the proper functioning of the Store.

Use of cookies: Cookies allow us to collect information such as browser type, time spent on the Store, pages visited, language preferences, and other anonymous traffic data. We and our service providers may use this information to, among other things, personalize your experience when using the Store, as well as to target advertising to you according to your interests. We also collect statistical information about the use of the Store to continually improve our design and functionality.

If you do not want your information collected through cookies, you can configure them in the "options" or "preferences" menu of your browser. You can find more details on how to adjust the cookie preferences of the most popular internet browsers at the following links:

Google Chrome

Mozilla Firefox

Safari

Internet Explorer

Microsoft Edge

Opera

If you want to know a little more about advertising and remarketing cookies, which are used to segment advertising based on each user's interests and the number of visits they have made to our website and their Internet searches, go here:

Facebook

Google

Bing

Use of pixel tags and other similar technologies: Pixel tags (also known as web beacons and invisible GIFs) may be used to track the actions of users of the Store (including email recipients), measure the success of our marketing campaigns, and collect statistical data on the use of the Store and response rates. If you have activated ad personalization in tools such as Facebook, Google, or Bing, we may use these cookies to track your use of the Store.

      1. User rights
      2. You may, at any time, request (i) confirmation of the processing of your Personal Data; (ii) access to your Personal Data; (iii) rectification of incomplete, inaccurate or outdated data; (iv) anonymization, blocking or deletion of unnecessary, excessive or data processed in breach of legal provisions; (v) portability of your Personal Data to another service provider, provided that this does not affect our industrial and commercial secrets; (vi) the deletion of Personal Data processed with your consent, to the extent permitted by law; (vii) information on the entities to which your Personal Data has been shared; (viii) information on the possibility of not giving consent and on the consequences of refusing to do so; and (ix) the revocation of consent. Your requests will be treated with particular care so that we can ensure the effectiveness of your rights. You may be asked to prove your identity to ensure that Personal Data is only shared with its owner.
      3. Please note that in certain cases (for example, due to legal requirements), your request may not be acted upon immediately and we may not be able to comply with your request due to compliance with legal obligations.
      4. Security of Personal Data
      5. We strive to take appropriate technical and organisational measures required by Data Protection Laws to protect Personal Data in our organisation. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you believe that the security of any of your accounts has been compromised), please notify us immediately.
      6. Hypertext links to other websites and social networks
      7. The Store may, from time to time, contain hypertext links that will redirect you to the websites of our partners' networks, advertisers, suppliers, etc. If you click on one of these links to any of these sites, we remind you that each site has its own privacy practices and that we are not responsible for these policies. Please review these policies before submitting any Personal Data to these sites.
      8. We are not responsible for the data collection, use and disclosure policies and practices (including the data protection practices) of other organizations, such as Facebook, Apple, Google, Microsoft, or any other software developer or application provider, social media store, operating system, wireless Internet service provider, or device manufacturer, including any Personal Data you disclose to other organizations through the applications, in connection with such applications, or that you post on our social media pages. We encourage you to inform yourself about the privacy policy of each website you visit or service provider you use.
      9. Updates to this Privacy Policy
      10. If we change our Privacy Policy, we will post the new text on the Store, with the updated revision date. We may change this Privacy Policy at any time. If there is a significant change in the terms of this Privacy Policy, we may inform you through the contact information we have in our database or by notifying you in our Store.
      11. We remind you that we undertake not to process your Personal Data in a manner incompatible with the purposes described above, unless we are required to do so by law or court order.
      12. Your use of the Store after the changes means that you have accepted the revised Privacy Policies. If, after reading the revised version, you do not agree with its terms, please terminate your access to the Store.
      13. Controller of Personal Data
      14. If you wish to exercise any of the rights provided for in this Privacy Policy and/or in the LOPD, or resolve any questions related to the Processing of your Personal Data, you can contact us at [email protected]. The controller of Personal Data is Breno Casquet Ferreira CPF nº 431.141.948-18.